Pay in 4 interest-free payments of $28.44 Learn more
Ships within 48 hours · Estimated delivery Jul 27 - Aug 1
Do not forget about our QUALITY ASSURANCE GUARANTEE
Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
Units of competency PSPGEN034 Compose complex workplace documents PSPGEN043 Apply government processes PSPGEN027 Gather and analyse information PSPGEN057 Develop and use political nous * We can develop additional elective units that are not listed on request (Please contact us for further information)
quotes and tenders AHCLSC501 Survey and establish site levels AHCLSC502 Manage landscape projects AHCPCM503 Specify plants for landscapes AHCPCM504 Design specialised landscape AHCPER401 Provide advice on permaculture principles and practices If you require RPL Kits with comprehensive benchmarking
Learner Guide-SITXCOM001 Source and present information Certificate I Do not forget about ourOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce